Whaling City CPR was built on a simple belief — that every person deserves to know how to help when it matters most. Not just the certification. The confidence.
I started this because I feel everyone should know how to help in a life or death situation. If something happens to someone I love, I want to know someone will be able to help. A lot of people will not help in an emergency because they do not feel qualified — they lack the skills and the confidence. They freeze up. I want to help them so they do not freeze up and feel lost, scared, or inadequate. And for the ones who do not act — I think about how they may live with regret that they should have been able to do more.
— James Spencer, Founder · Whaling City CPRThat is not a mission statement written for a website. It is the honest reason James Spencer spent over a decade in EMS, worked for four of the most respected ambulance services in southeastern Massachusetts, and eventually built a training company of his own.
He has watched what happens when people freeze. He has seen the difference between a bystander who acts and one who stands back — not out of callousness, but out of fear that they will do something wrong.
Whaling City CPR exists to close that gap. Every class we teach is designed not just to certify — but to build the kind of muscle memory and confidence that means your employees will actually act when the moment comes.
That is the difference between a piece of paper on a wall and training that saves a life.
Every Whaling City CPR instructor brings active clinical experience to the classroom. Your team is not learning CPR from someone who read a manual. They are learning from people who work in emergency medicine, nursing, and patient care every day.
James grew up in Fall River and has spent over a decade working in EMS across southeastern Massachusetts — running calls, managing operations, coordinating training, and working in corporate sales and recruiting for some of the region's most respected ambulance services. He has seen firsthand what happens when people are prepared and when they are not. That experience is what drives every class he teaches.
James is certified to teach the full range of AHA and American Red Cross curricula including BLS, Heartsaver CPR and AED, First Aid, USCG CPR, and the Massachusetts-mandated Choke Saver program.
Laura is a Registered Nurse and nurse educator who brings active clinical nursing experience into every class she teaches. Her background in patient care gives her a depth of real-world knowledge that goes far beyond the curriculum — she understands not just how to teach CPR, but how cardiac and respiratory emergencies actually unfold in practice.
Laura holds AHA and American Red Cross instructor certifications and brings a calm, clear teaching style that students consistently single out by name in their reviews.
Stephany Kendrick is a Licensed Practical Nurse currently completing her RN degree. She works with hospice patients, runs her own home healthcare business, and brings the perspective of someone who sees patients at their most vulnerable — and knows better than most what it means for a caregiver to be truly prepared for an emergency.
Stephany holds both AHA and American Red Cross instructor certifications. She also works in pet therapy, bringing a warmth and patience to her teaching that makes even nervous students feel confident and capable by the end of class.
Over a decade across four of southeastern Massachusetts's most respected EMS organizations — on the street, in operations, and in training.
One of the most established ambulance services in Massachusetts. James began his EMS career here, running calls and building the foundation of emergency response knowledge that informs everything he teaches today.
Continued building street-level emergency medicine experience across the New England region, handling a wide range of medical calls and developing the situational awareness that separates experienced EMTs from certified ones.
Moved into the operations and training side of EMS — coordinating instructor programs, managing corporate relationships, and building the organizational and training experience that would become the backbone of Whaling City CPR.
Currently serving with Brewster EMS — one of the most prominent private ambulance services in the region. James remains an active, practicing EMT, which means every class he teaches is grounded in what is actually happening in emergency medicine today.
The Saturday community center class certifies people. We prepare them. There is a meaningful difference — and your employees will feel it.
Every instructor on our team works in emergency medicine, nursing, or patient care. Your team learns from people who respond to real emergencies — not just people who teach about them.
We teach until people feel ready — not just until they pass a skills check. The goal is that when an emergency happens, your employee acts without hesitation.
No scheduling conflicts, no travel time lost, no employees leaving the building. We set up at your location and work around your operation.
We maintain your team's certification records and contact you before anything expires. You never have to manage CPR compliance again.
We are Fall River and SouthCoast people. When you call us, you reach us directly. We are invested in this community because we live in it.
Whatever certification your organization, accreditor, or insurance carrier requires — American Heart Association or American Red Cross — we are certified to deliver both.
Tell us about your business and we will put together a training plan that fits your schedule, your team size, and your certification requirements.